Scheduler
6 hours ago
About the Role
We are seeking a skilled Scheduler to join our team at Home Group. As a Scheduler, you will play a crucial role in coordinating and scheduling our repairs and maintenance works, ensuring our trade operatives have the necessary information to complete their jobs efficiently.
Key Responsibilities
- Coordinate and schedule repairs and maintenance works, ensuring accurate and real-time information is available to trade operatives.
- Manage systems to track maintenance works required on customers' homes and highlight job volumes exceeding available resources.
- Make appointments with customers and schedule emergency works.
Requirements
- Experience working in a fast-paced Repairs and Maintenance team using workforce planning systems.
- Knowledge of repairs and maintenance activities for trades, with experience in scheduling repairs and maintenance activities.
- Excellent organizational and planning skills, with attention to detail and ability to multitask.
- Excellent customer service skills to manage changing priorities.
What We Offer
- 25 days annual leave (increasing to 30), with the option to buy 5 more days.
- Health cash plan saving you up to £1140 per annum.
- Over 800 high street discounts on groceries, holidays, and days out.
- Generous pension scheme with life insurance of 3x salary.
- Investors in People Platinum employer and Great Place to Work.
About Home Group
At Home Group, we value diversity and inclusion. We want all our colleagues to feel welcome and supported. Our internal diversity networks, peers, and allies support us to be our best. Together, we make Home Group a great place to work.
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