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Community Engagement Specialist

2 months ago

London, Greater London, United Kingdom ENGINEERINGUK Full time

About the Role

At ENGINEERINGUK, we're passionate about creating engaging experiences for our players. We're looking for a Community Engagement Specialist to lead our community strategy and tactics for our forthcoming AAA racing game, developed by Maverick Games.

This role comes with a great opportunity to build and foster a global community that feels heard and appreciated. You'll work closely with stakeholders and leadership to deliver valuable customer and business insights, and help shape design and product change discussions based on your deep understanding of a player perspective and product/gameplay expertise.

Key Responsibilities

  1. Contribute to the global community strategy to build and foster engaged communities for our forthcoming racing game developed by Maverick Games.
  2. Build and maintain a world-class feedback loop between the people playing the game and the people making the game.
  3. Work with stakeholders and leadership to deliver valuable customer and business insights.
  4. Monitor, evaluate, and create actionable insights based on qualitative and quantitative data.
  5. Work closely on supporting the core team across social and editorial creative ideation and execution.
  6. Foster a positive, constructive, and communicative community of players that feel heard and appreciated.
  7. Demonstrate an awareness and understanding of the importance of diversity and inclusion, both for our players and to inform our games.
  8. Act as the voice of the game team on our official channels.
  9. Immerse yourself in car culture, and build relevant community programs to attract and engage this audience.

Requirements

We're looking for someone with experience in the Games Industry, specifically in supporting title Development, Release, or Live Ops. You should have experience with Excel or Tableau, and be able to build, execute, and scale cross-functional programs or marketing campaigns from concept to completion. Experience managing and measuring marketing performance in various channels is also essential. Additionally, you should be able to use data and metrics to measure impact and determine improvements.