Insurance Career Starter

11 hours ago


Cardiff, Cardiff, United Kingdom Marsh Full time
About Marsh Commercial

Marsh Commercial is one of the UK's leading commercial insurance brokers, serving a diverse community of clients with insurance, risk management, and employee health and benefits advice and solutions.

We are a member of the wider Marsh Group and have offices in more than 130 countries, making us the world's leading insurance broker.

Salary & Benefits

We offer a competitive salary package, including a base salary of around £20,000 - £25,000 per annum, depending on experience. In addition to this, you can expect to receive a range of benefits, including professional development opportunities, interesting work, and supportive leaders.

Job Description

As an Associate Client Advisor, you will be responsible for servicing a dedicated portfolio of clients, managing renewals, invoicing, producing new quotes, and upselling/cross selling additional products while handling any additional queries that are presented.

  • You will provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards.
  • You will utilise insurance broking systems on a daily basis to manage a portfolio of clients, understanding their needs and providing suitable products and solutions to mitigate their risk.
  • You will demonstrate your adaptability skills when required to support colleagues in completing business-critical tasks.
Required Skills & Qualifications

To succeed in this role, you will need:

  • Previous experience within a client/customer-facing role, gained from within a similar role or working in environments such as retail, hospitality, food & beverage, etc.
  • Excellent customer service skills.
  • The right to work in the UK or Republic of Ireland (no visa sponsorship provided).
  • A minimum of 5 GCSEs at Grades 9 – 4 (including English & Maths).


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