Training Manager Taurus
5 days ago
About the Role:
The Spicerhaart Training Manager Taurus will be responsible for delivering efficient and comprehensive training design and delivery to all colleagues within Spicerhaart in line with the company vision.
The job holder will also be responsible for the assessment of apprenticeships on the Spicerhaart Vocational Development Programme.
Main Responsibilities:
- Design, develop, and deliver training programmes that facilitate and improve colleague performance in both sales and customer experience.
- Deliver training programmes for Spicerhaart colleagues to meet all aspects of procedural compliance and legislative requirements.
- Develop and maintain training manuals and documentation to reflect current company policy and legislative requirements.
- Provide support for other departments in their development and upkeep of Operations Manuals.
- Review training materials to ensure activities provide learning that enables improved performance within Spicerhaart.
- Maintain an up-to-date knowledge of company procedures, operating systems, key tasks, and legal requirements to develop and maintain training materials and deliver effective training.
- Keep up-to-date with best practice within Training and recommend implementation within the company where appropriate.
- Participate in and coordinate special projects as requested. Assist in other areas within the section and be able to provide cover as required.
- Manage allocated training projects, designing and delivering appropriate solutions to standard, deadline, and cost.
- Work towards delivering a 100% course completion rate with our apprentices through support, mentorship, and assessment.
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