Product Support Specialist

4 days ago

Wetherby, Leeds, United Kingdom Edmund Optics Full time
Product Support Engineer - German Speaker (f/m/d)

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Key Responsibilities:

  • Providing technical assistance and product recommendations
  • Handling customer inquiries and managing accounts
  • Collaborating with global teams and supporting marketing initiatives

Requirements:

  • Bachelor's degree in Science or Engineering
  • Fluent in German and English
  • Proficient with MS Office
  • Strong communication and problem-solving skills

What We Offer:

  • Competitive salary
  • Company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Subsidized gym membership
  • Cycle to Work scheme / Jobbike program
  • Company events

At Edmund Optics, we're passionate about shaping the future with optics, imaging, and photonics. As a Product Support Engineer, you'll be part of a dynamic team that's dedicated to delivering exceptional technical customer support. If you're a German speaker with a passion for optics and a knack for problem-solving, we'd love to hear from you.

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