Repair Services Director

4 weeks ago


Basingstoke, Hampshire, United Kingdom Moxie People Full time

A career as a Senior Operations Manager at Moxie People offers an exciting opportunity to make a real difference in the lives of customers and colleagues alike. With your expertise in social housing repairs management, you will lead a team of professionals to deliver day-to-day repairs and larger, complex projects across our clients' housing stock.

Your key responsibilities will include overseeing works delivered by contractors, ensuring they meet standards for both performance and financial targets. You will also take charge of escalating and resolving customer complaints, always aiming for a positive outcome.

This is a challenging yet rewarding role that requires a unique blend of leadership, strategic thinking, and operational expertise. To succeed, you will need a proven track record in social housing repairs management, a higher-level qualification in a construction-related field, plus Health & Safety qualifications. Experience managing budgets and driving financial performance is also essential.

The estimated salary for this position is around £72,000 based on industry standards, and you can expect a comprehensive benefits package, including 36 days holiday, flexible holiday options, and up to double-figure employer pension contributions.


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