Operational Site Manager Position

1 month ago


Basingstoke, Hampshire, United Kingdom Lotus Recruitment Full time

Overview:

We are a leading provider of cleaning and support services to various sectors across the UK, committed to delivering exceptional service and maintaining high standards in all our operations.

Job Summary:

We are seeking an experienced operational site manager to oversee approximately 25 sites, including medical clinics, offices, and private university buildings within the Reading/Basingstoke area.

Key Responsibilities:

  • Manage day-to-day operations for around 25 sites, ensuring that all cleaning tasks are completed as per contract standards.
  • Provide hands-on support, including training staff for periodic works and covering missed cleans when necessary.
  • Oversee holiday planning and ensure that cover is arranged for any absences.
  • Create, maintain, and implement an audit schedule, conducting audits to ensure compliance with cleaning standards.
  • Respond to audit fails and escalations, implementing action plans and keeping all relevant parties informed.
  • Plan and complete additional works as requested by sites, ensuring timely delivery within agreed budgets.
  • Conduct monthly site visits to assess service performance and address any staff or client issues.
  • Recruit, select, and develop cleaning staff to ensure all sites are properly covered.
  • Report on all account operations to the Operations Manager on a weekly basis.
  • Maintain professional communication with clients and ensure compliance documents are up to date.
  • Ensure that all risks, hazards, and incidents are reported, investigated, and appropriately addressed.

Requirements:

  • Previous experience in managing cleaning contracts or a similar operational role.
  • Valid UK driving licence.
  • Flexibility to work evenings (5pm9pm) and occasional weekends for ad hoc projects.
  • Excellent communication, organisational, and leadership skills.

Benefits:

  • Competitive salary: £35,000 plus a performance-based bonus.
  • Company Car and Fuel Card: Facilitating your travel across the designated area.
  • Technology: A laptop and mobile phone to stay connected and efficient.
  • Professional Growth: Opportunities for continuous training, development, and career progression within a supportive environment.

About Us:

As a leading provider of cleaning and support services, we pride ourselves on delivering exceptional service and maintaining high standards in all our operations. We are committed to equality and diversity in our recruitment process.



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