Senior Events Operations Manager

3 weeks ago


Sunningdale, United Kingdom Dorchester Collection Full time
Position Overview

As a Senior Events Operations Manager at Coworth Park Hotel, you will be responsible for managing the smooth running of In Room Dining and Events services. You will lead a team to provide luxury food and beverage service to guests, whether they are dining in their room, part of a social or corporate event, or enjoying a picnic on property.

Key responsibilities include:

  • To assist in managing the company standards and procedures.
  • Create and maintain a team environment and motivate and train the team to achieve the required standards and therefore meeting and exceeding the guests' expectations.
  • Lead and coach your team to provide service excellence across the property.

What you'll bring

  • Strong leadership skills to motivate and train your team.
  • Excellent communication skills to maintain a positive team environment.
  • Able to remain positive within challenging situations.
  • Organisation and time management skills to arrange daily tasks.

What you'll get

  • Competitive salary + service charge.
  • Complimentary stays with breakfast included in all Dorchester Collection hotels.
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels.
  • £1,000 Refer a friend bonus scheme.
  • World class learning and development opportunities.
  • Social events throughout the year.
  • Free Meals on Duty.
  • Exclusive Access to a discount platform featuring 1000's of retailers.

Benefits and Perks

We care about your career and are known for having the absolute best people in the industry. When you join us, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow team members, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

At Dorchester Collection, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.



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