Product Manager for Built Environment
3 days ago
Job Overview
\We are seeking a highly skilled and experienced Senior Product Manager to lead our Built Environment product portfolio. Reporting to the Head of Product and Strategy, you will play a key role in ensuring Idox delivers a high-quality, relevant, and market-leading offer.
\The scope of responsibility will include products relating to Planning, Building Control, and Land Charges, as well as supporting technologies such as online digital channels and mobile apps. As the Senior Product Manager, you will be responsible for managing a team of product owners and specialists, covering key responsibilities including pre-sales, product analysis, requirements gathering, and other activities relevant to the Built Environment domain.
\You will also have a requirement to help inform the company's strategy by acting as an evangelist of the company's products, engaging with customers and other external stakeholders directly or at events, and presenting product ideas and roadmaps to internal and external audiences.
\As a key member of the product team, you will work closely with colleagues to develop trusted relationships and drive success through outstanding levels of service excellence. The ideal candidate will have strong organisational skills, excellent communication skills, and a results-driven focus with good business and commercial judgement.
\Key Responsibilities
\- To be the voice of Idox and therefore the market voice on all matters relating to Built Environment
- Ownership of the overall Built Environment product strategy
- Ownership of the Built Environment roadmap
- Effective management of a pre-determined engineering budget
- Continuous improvement of the customer experience by ensuring the product has a user-centred design and is easily administered and implemented by professional services colleagues
- A focus on ensuring Idox products drive more efficient back-office processes in local government but at the same time remain legislatively compliant
- A detailed focus on functional and non-functional requirements of enterprise software products ensuring a consistent and high-quality process for requirements capture is followed.
- The development of a documented "golden build" deployment for each major product area which represents an industry standard for Built Environment case management systems
- Multi-stakeholder management (customers and other external stakeholders, service desk, engineering, sales, delivery, marketing)
- Customer product engagement plans, strategy and product demonstration
- Line management of the Built Environment product team to ensure a high-performing product team
- Ensure teams adopt Idox product management and engineering standards (Agile) by using Idox's product management information systems
- Regularly report on product roadmap, project progress, and discrete product projects.
About Idox
\Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. We employ around 660 staff in the UK and worldwide, so some travel to meet colleagues may be required.
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