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Quality Assurance Officer
2 months ago
About the Role:
Creative Support is seeking a highly motivated and experienced Quality Officer to join our dynamic team. As a Quality Officer, you will play a crucial role in ensuring the delivery of high-quality social care services to vulnerable adults.
Key Responsibilities:
- Work proactively with the Head of Social Care Governance to effectively oversee Social Care Governance processes.
- Contribute to the development and implementation of quality improvement initiatives.
- Collaborate with colleagues to ensure compliance with regulatory requirements and organizational policies.
- Provide excellent customer experience and build strong relationships with service users, families, and stakeholders.
- Conduct regular site visits to services and provide feedback to the Head of Social Care Governance.
Requirements:
- Proven experience in social care good practice, preferably at a senior level or in a closely related field.
- Excellent communication and interpersonal skills, with the ability to establish trust and rapport with others.
- Ability to work flexibly and respond to changing priorities.
- Full support and training will be provided in the role, with regular supervision and support.
About Creative Support:
Creative Support is an established not-for-profit social care company with a strong reputation for delivering high-quality services to vulnerable adults. We are committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth.
