Accommodation Office Team Leader

1 month ago

Belfast, United Kingdom Card Factory Full time
Location:

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us fulfill this vision. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.

As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day.

Key Responsibilities:

  1. Be customer-centric with a passion for driving excellence in service.
  2. Demonstrate good leadership skills with a positive forward-thinking approach.
  3. Be comfortable reviewing store performance data.
  4. Be commercially minded.
  5. Be an engaging and enthusiastic team player.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer experiences and leading a high-performing team, we would love to hear from you.

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