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Hospitality Ambassador

1 month ago

Wokingham, Wokingham, United Kingdom Greene King Full time

About the Role:

As a key member of our front of house team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests. Your warm and welcoming nature will make everyone feel at ease, and your dedication to ensuring every guest has the best experience will be evident in everything you do.

Your Key Responsibilities:

  • Provide guests with a heartfelt and memorable experience each and every time they visit.
  • Know the menu inside out, offering recommendations to customers.
  • Deliver a high standard of service to ensure a unique guest experience.
  • Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What We're Looking For:

  • Openly Warm – An open, natural warmth which helps everyone feel at ease. It brings new guests through the door and keeps them coming back.
  • Dedicated –You're dedicated to everything Crafted, ensuring every guest has the best experience, regardless of the occasion - even four-legged visitors are given a bowl of water (and a belly rub).
  • Effortlessly Cool – You ooze confidence and knowledge and building relationships with our regulars comes naturally to you.

What We Offer:

  • A competitive salary, tronc payments and pension contribution.
  • The chance to further your career across our well-known brands.
  • Discount of 33% for you and 15% for your loved ones on all of our brands.
  • Wage Stream – Access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
  • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter.