2nd Line Support Engineer

2 months ago

Leeds, Leeds, United Kingdom Searchability Full time

Job Summary:

We are seeking a highly skilled 2nd Line Support Engineer to join our team in Leeds. As a key member of our IT department, you will be responsible for providing technical support and resolving issues for our clients.

About the Role:

  • Provide technical support and resolve issues for clients via phone, email, or remote access.
  • Work independently and as part of a team to resolve complex technical issues.
  • Collaborate with other departments to ensure seamless delivery of IT services.
  • Stay up-to-date with the latest technology trends and advancements in the field.

Requirements:

  • Previous experience working in a 2nd Line Support or similar role.
  • High level understanding of the Microsoft Cloud stack and Windows Server.
  • Understanding of Networks - Routers, DHCP, DNS, VPN, and VLANs.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

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