Public Sector Account Director

5 days ago

Belfast, United Kingdom Version 1 Full time
Job Description

The Sales Account Director is a senior-level position responsible for driving strategic business growth and profitability through effective account/sales strategies and relationship management.

Key Responsibilities
  • Lead the contracted relationship: Work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 – client engagement, commercials, contracting, delivery practice engagement, and project mobilisation.
  • Customer Satisfaction: Ensure a minimum customer satisfaction score (CSAT) is maintained in line with company/account objectives. Sponsor Quarterly Business Reviews.
  • Develop and implement sales strategies: Accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives.
  • Build and maintain client relationships: Responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust.
  • Lead the account sales team: Responsible for the performance of the sales team, managing and coaching the sales team to ensure sales targets and KPI's are achieved.
  • Maintain existing revenue: Responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter/year on year) is as a minimum maintained.
  • Identify new business opportunities: Responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts.
  • Meet sales targets: Responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's.
  • Lead sales opportunities: Developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc)
  • Collaborate with Internal Stakeholders: Collaborate with key team members in other departments such as Portfolio Directors, Delivery Principals, and Advisory Services, as well as various people across practice, delivery and commercial to ensure that the client's needs are being met.
  • Stay up-to-date with industry trends: Stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective.
  • Provide regular reporting: Provide regular reporting on sales activities, forecasts, and account performance to senior management.
Qualifications
  • Extensive experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry and experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector)
  • Proven experience meeting sales targets as a team and individually
  • Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector
  • Strong leadership and communication skills, influencing customers and driving success within a sales team
  • Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business
  • Strong awareness of trends in the industry
  • Ability to leverage network to drive new business

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