Technical Support Specialist

2 days ago


SouthendonSea, United Kingdom In Technology Group Limited Full time

Job Title: 2nd Line Support Engineer

Location: Full-time onsite

Industry: Managed Service Provider

Salary: £28,000-32,000 per annum (DOE)

We are seeking a 2nd Line Support Engineer to join our team at In Technology Group Limited. As a key member of our Service Desk team, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved promptly and professionally.

  • Provide frontline technical support to clients via phone, email, and remote desktop access.
  • Collaborate with our technical specialists to resolve complex technical issues.
  • Document and track client issues using our ticketing system.
  • Contribute to the development of knowledge base articles and procedures.

Key Responsibilities:

• Provide outstanding technical support to clients.

• Resolve client issues promptly and professionally.

• Collaborate with technical specialists to resolve complex issues.

• Document and track client issues.

• Contribute to knowledge base articles and procedures.


  • Technical Engineer

    7 days ago


    Southend-on-Sea, Southend-on-Sea, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is seeking an experienced Technical Engineer to join their team as a Maintenance Specialist.As a key member of the maintenance team, you will be responsible for ensuring the smooth operation of plant, industrial, or manufacturing equipment.The ideal candidate will have a strong understanding of electrical systems and a...


  • Southend-on-Sea, United Kingdom Couno Limited Full time

    **About us**: **At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance.** Our **Company Values** are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno. **Accountability** - We all take...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom In Technology Group Limited Full time

    In Technology Group Limited is seeking a skilled Technical Support Specialist to join our team in Southend-on-Sea. As a Technical Support Specialist, you will play a vital role in providing outstanding frontline technical support and ensuring client issues are resolved swiftly and professionally.Key Responsibilities:Provide technical support to...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom GSL Education Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in a secondary school in Southend on sea.This part-time role is an excellent opportunity to contribute to a thriving Design & Technology department, ensuring the smooth operation of equipment and resources while helping students achieve their best.As a Technical Support...


  • Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About us:At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Company Values are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno.Accountability – We all take responsibility for our...


  • Southend-On-Sea, United Kingdom Couno ® IT Solutions Full time

    About us:At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Company Values are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno.Accountability – We all take responsibility for our...


  • Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About us: At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance. Our Company Values are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno. Accountability – We all take...


  • Southend-On-Sea, United Kingdom Couno ® IT Solutions Full time

    About us:At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance.Our Company Values are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno.Accountability – We all take responsibility for our...


  • Southend-On-Sea, United Kingdom Couno ® IT Solutions Full time

    About us: At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance. Our Company Values are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno. Accountability – We all take responsibility for...


  • Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About us: At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance. Performance – Every day we all strive for excellence in everything we do. Join our team as a Technical Support Specialist, where your role is pivotal in solving complex technical issues, maintaining our premium service,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom P2P Specialist Nurses Full time

    About the RoleWe are seeking a skilled Care Support Specialist to join our team at P2P Recruitment. As a Community Clinical Support Worker, you will provide high-quality care and support to individuals in their own homes and communities.The successful candidate will be responsible for assisting clients with daily tasks, providing companionship and emotional...


  • Southend-on-Sea, Essex, United Kingdom Couno ® IT Solutions Full time

    About us: At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance. Our Company Values are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno. Accountability – We all take responsibility...


  • Southend-on-Sea, Essex, United Kingdom Couno ® IT Solutions Full time

    About us: At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance. Our Company Values are at the core of everything we stand for, which is why it is so important to us that you are aligned to them from the start of your journey here at Couno. Accountability – We all take responsibility...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full time

    Job Title: Technical IT Systems SpecialistJob Summary:Pertemps is currently seeking a skilled Technical IT Systems Specialist to join our team. As a key member of our IT department, you will be responsible for providing IT systems support for Revenues and Benefits functions.Key Responsibilities:Resource Allocation: Plan, develop, and deliver new and existing...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom DNA Recruit Full time

    Job Title: Senior Infrastructure Technical SpecialistAbout the Role:We are seeking a skilled Senior Infrastructure Technical Specialist to join our IT Operations team. This is a 3-month contract based in Central London with hybrid working, falling outside IR35.About You:Key Skills and Experience:- 5+ years in senior technical support- Strong problem-solving...

  • Technical Specialist

    3 weeks ago


    Southend-on-Sea, United Kingdom Thames Water Full time

    We are looking for a Technical Specialist to join us at Thames Water. This is a full-time permanent position.I worked within the operations team in all Northeast London areas as part of the engineering lead team for project delivery, liaising with our Capital Delivery colleagues and consultants to deliver our ambitious Capex Programmes for AMP8.You will...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom South End City Council Full time

    Southend on Sea City Council: A Rewarding Career in Local GovernmentSouthend on Sea City Council is a Unitary local authority that provides vital services to meet the needs of the local community. With around 1,800 staff working alongside partners and local communities, we deliver the city vision and make lives better for the people of Southend.A Challenging...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom DNA Recruit Full time

    Job Title: 3rd Line Infrastructure EngineerJob Description:An experienced 3rd Line Infrastructure Engineer is required to work with an IT Operations team to provide technical support and resolve complex issues. The role involves working with cloud services, Azure, M365, and other Microsoft technologies.5+ years of experience in senior technical supportStrong...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom QinetiQ Full time

    We are seeking a highly skilled Technical Operations Specialist to join our team at QinetiQ.This is a full-time, 37 hours per week position based at MoD Shoeburyness.Job SummaryThis role plays a key part in supporting trials and ensuring the safety of the site as part of the Land Instrumentation team. You will be responsible for setting up and preparing...


  • Southend-on-Sea, Essex, United Kingdom Couno ® IT Solutions Full time

    About us: At Couno we create partnerships that deliver premium technology solutions to enable efficiency and increase performance. Performance – Every day we all strive for excellence in everything we do. Join our team as a Technical Support Specialist, where your role is pivotal in solving complex technical issues, maintaining our premium service,...