Sales and Customer Experience Specialist

2 weeks ago


Cirencester, Gloucestershire, United Kingdom The White Company Full time

Company Overview:


The White Company is a leading lifestyle brand with over 72 stores across the UK and impressive global growth. Our commitment to creating an inclusive culture that welcomes and celebrates diversity of backgrounds and identities has made us a top choice for many.



Salary and Benefits:


We offer a competitive salary, ranging from £18,000 to £22,000 per annum, depending on experience. You will also receive 25% off our products during your time with us, making it even more rewarding to be part of our team.



Job Description:


As a Sales and Customer Experience Specialist, you will play a vital role in delivering exceptional customer service and surpassing customer expectations at every opportunity. Your primary responsibilities include:




  • Providing excellent customer service and responding to queries on products price, features, and benefits
  • Maximising every selling opportunity to achieve store and individual sales targets and KPI indicators
  • Capturing customer data to expand our database and encourage customer loyalty


Required Skills and Qualifications:


To succeed in this role, you will need:




  • Excellent communication and interpersonal skills
  • A passion for providing impeccable service to customers and colleagues
  • Ability to work in a fast-paced environment and meet sales targets
  • Familiarity with our products and services


Benefits:


We value our employees and offer great benefits, including:




  • A competitive salary and bonus structure
  • Opportunities for career growth and development
  • A fun and supportive work environment
  • Discounts on our products


Our Commitment to Diversity and Inclusion:


We are committed to creating an inclusive culture that welcomes and celebrates diversity of backgrounds and identities. We believe that everyone deserves to feel valued, respected, and included in the workplace.


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