Income Collections Specialist
4 weeks ago
Job Summary: We are seeking an experienced Income Collections Specialist to join our team at Ackerman Pierce Ltd. The successful candidate will be responsible for managing a portfolio of service charge accounts, working to targets set by the Collections Manager.
Key Responsibilities:
- Monitor individual accounts, determining and taking appropriate action to ensure that account holders pay service charges in accordance with the obligations under their lease.
- Maintain contact with account holders through various means, including letters, emails, and telephone calls.
- Advise account holders on the legal and statutory basis of service charges as appropriate.
- Investigate any issues raised by account holders with the accounting process, with a focus on providing excellent customer service.
About Us: Ackerman Pierce Ltd is a leading provider of housing services, committed to delivering high-quality solutions to our clients. We offer a supportive and dynamic work environment, with opportunities for professional growth and development.
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