Income Collections Specialist

4 weeks ago


London, Greater London, United Kingdom Ackerman Pierce Ltd Full time

Job Summary: We are seeking an experienced Income Collections Specialist to join our team at Ackerman Pierce Ltd. The successful candidate will be responsible for managing a portfolio of service charge accounts, working to targets set by the Collections Manager.

Key Responsibilities:

  • Monitor individual accounts, determining and taking appropriate action to ensure that account holders pay service charges in accordance with the obligations under their lease.
  • Maintain contact with account holders through various means, including letters, emails, and telephone calls.
  • Advise account holders on the legal and statutory basis of service charges as appropriate.
  • Investigate any issues raised by account holders with the accounting process, with a focus on providing excellent customer service.

About Us: Ackerman Pierce Ltd is a leading provider of housing services, committed to delivering high-quality solutions to our clients. We offer a supportive and dynamic work environment, with opportunities for professional growth and development.



  • London, Greater London, United Kingdom Bromford Full time

    We are seeking a skilled and compassionate Customer Service Specialist to join our Income Collection team at Bromford. As a key member of our team, you will play a vital role in providing exceptional customer service and ensuring the smooth collection of income.Key Responsibilities:Deliver outstanding customer service to our customers, responding to their...


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    Council Tax and Business Rates Recovery Officer Do you have experience in council tax and business rates recovery? Tower Hamlets Partnership is seeking a skilled Council Tax and Business Rates Recovery Officer to join our busy Income Collection & Enforcement Team. In this challenging role, you will be responsible for the recovery of council tax and business...


  • London, Greater London, United Kingdom Hatched Recruitment Group Full time

    Job Role: To be the first point of contact for tenants and their representatives in respect to all residential rent charges, arrears and queries.Negotiate repayment plans, determining which cases to escalate and take legal action on either internally or through referrals to legal services.Responsible for meeting targets and objectives which maximize rent...

  • Performance Officer

    4 weeks ago


    London, Greater London, United Kingdom Your Housing Group Full time

    This is an exciting opportunity for a customer-focused individual to join our income collection team on a fixed-term basis, with the potential for extension or a permanent contract, for the right person.The role is perfect for someone who would enjoy working in a fast-paced collections environment, who is target-driven but wants to maintain a healthy...


  • London, Greater London, United Kingdom Karter Thomas Ltd Full time

    We are seeking an experienced Rental Income Specialist to join our team at Karter Thomas Ltd. The successful candidate will be responsible for income collection and delivering a comprehensive customer-centred debt recovery service.The role is full-time, 37 hours per week, and the ideal candidate will have a basic DBS and experience using Capita Open Housing...

  • Income Officer

    3 weeks ago


    London, Greater London, United Kingdom Brackenberry Full time

    We are currently seeking a Housing Income Specialist to join our team at Brackenberry Ltd. In this role, you will be working closely with a Local Authority in Southwark to assist with the appointment of an Income Officer, on a 3-month contract. The role is highly likely to be extended at the client's discretion.Key responsibilities include ensuring customers...


  • London, Greater London, United Kingdom Brackenberry Full time

    Job Title: Income OfficerWe are seeking a highly skilled Income Officer to join our team on a 3-month contract, with the possibility of extension. If you have a strong background in customer-facing roles and experience in debt management procedures, we encourage you to apply.Salary: £18.11 - £23.54 per hour, based on location and qualifications.About the...


  • London, Greater London, United Kingdom PGIM Full time

    Job OverviewWe are seeking an experienced Senior Fixed Income Specialist to join our team at PGIM Fixed Income. This is a unique opportunity for someone with strong analytical skills and knowledge of commingled fund vehicles to take on a leadership role in our Product Management function.The successful candidate will be responsible for the business...

  • Income Collector

    1 week ago


    London, Greater London, United Kingdom Hatched Recruitment Group Full time

    Job Title:Income Collector Overview:We are seeking an experienced Income Collector to join our team in Southwark. As a key member of our income collection service, you will be responsible for maximising rent collection and reducing arrears. Key Responsibilities:Negotiate repayment plans with tenants and determine which cases to escalate or refer to legal...


  • London, Greater London, United Kingdom Imperial College London Full time

    The role of Credit Controller at Imperial College London involves timely and effective collection of debts relating to Tuition, Research, Commercial, and other areas of income.Liaising with departments to gather necessary information and paperwork for debt collection.Negotiating payment of outstanding transactions with commercial entities and/or...


  • London, Greater London, United Kingdom Disclaimer: ANY-Web Ltd. Full time

    Disclaimer: ANY-Web Ltd.Senior Housing Collections SpecialistOur client is seeking an experienced Income Collections Officer to provide effective, customer-focused services through the collection of service charges.Key Responsibilities:Manage a portfolio of service charge accounts, working to targets set by the Collections Manager.Monitor individual...


  • London, Greater London, United Kingdom Zopa Full time

    About the Role:We are seeking a skilled Collections & Recoveries Specialist to join our team at Zopa. As a specialist in this field, you will play a crucial role in assisting with the initial stages of borrower arrears to maximise the recovery of new arrears cases.Key Responsibilities:Make outbound calls through a dialler system to discuss repayment of the...


  • London, Greater London, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time

    A highly successful and established Specialist Bridging Lender, based in London, is looking to recruit a Collections and Portfolio Manager to join its friendly and vibrant team in what is a very exciting industry and rewarding position.This position is a hybrid role, with work from home on Fridays.Collections and Portfolio ManagerA motivated and...

  • Payment Specialist

    1 month ago


    London, Greater London, United Kingdom WeFlex Ltd. Full time

    Job Title: Payment SpecialistWeFlex Ltd. is seeking a highly skilled Payment Specialist to join our team. As a Payment Specialist, you will be responsible for maintaining a high level of customer satisfaction and ensuring timely collections from our customers.Key Responsibilities:Providing exceptional customer service and promptly addressing inquiries and...


  • London, Greater London, United Kingdom Realty Income Corporation Full time

    Job Title: Corporate Acquisitions SpecialistRealty Income Corporation is seeking a skilled Corporate Acquisitions Specialist to drive the execution of complex transactions across different European geographies.The ideal candidate will have strong experience in acquisitions-focused legal practice, with the ability to streamline the transaction process, manage...


  • London, Greater London, United Kingdom Landsec Full time

    About the RoleWe are seeking an experienced Accounting Collection Specialist to join our Credit Control team. This is an exciting opportunity for someone who is passionate about improving cash collections and playing a key role in query resolution and billing.The successful candidate will be responsible for:Reconciling tenant and customer accounts to ensure...


  • London, Greater London, United Kingdom Zopa Full time

    About the RoleWe are seeking a skilled Collections Specialist to join our highly regarded customer services team. In this role, you will be responsible for assisting with the initial stages of borrower arrears to maximise the recovery of new arrears cases.Key ResponsibilitiesMake outbound calls to discuss repayment of outstanding arrears using a dialler...


  • London, Greater London, United Kingdom ION Full time

    About the Role:We are seeking a highly skilled Fixed Income Operations Specialist to join our Operations team at ION. As a key member of our team, you will have the opportunity to work closely with our legal, sales, and client relations groups, gaining an extensive understanding of high yield bonds and leveraged loans.In this role, you will benefit from...


  • London, Greater London, United Kingdom Hatched Recruitment Group Full time

    Income Recovery SpecialistAt Hatched Recruitment Group, we are seeking a highly skilled Income Recovery Specialist to join our team. The successful candidate will be responsible for managing rent arrears and ensuring timely payments from tenants.Key ResponsibilitiesTo provide exceptional customer service to tenants, ensuring they are aware of their payment...

  • Collection Specialist

    1 month ago


    London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time

    We are seeking a highly skilled Collection Specialist to join our team at National Museum Directors' Council, Tate Britain. As a key member of our curatorial team, you will be responsible for managing our permanent displays, researching and proposing acquisitions, and devising, developing, and delivering exhibitions and changing collection displays.Key...