User Experience Design Lead for Digital Transformation

19 hours ago


Watford, Hertfordshire, United Kingdom TJX Europe Full time

We are part of the TJX Family, which includes TK Maxx and Homesense in Europe and the UK. Across the rest of the world, you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra, and Winners.

Company Overview

TJX Europe is the leading off-price retail business in Europe. Our Ecommerce team is responsible for delivering the off-price TK Maxx shopping and brand experience on the web and apps. It's an exciting time to join our team, as we've been launching new sites and apps every year and there's an opportunity to improve the digital experience of one of the best-known and most successful retailers in the country.

About the Role

This role is for a hands-on User Experience Design generalist that delivers UX design, strategy, and implementation across the web and apps. As UX Manager, you will lead your UX projects, partner with the UI Design Manager and the broader Digital Experience and Ecommerce teams to deliver a digital TK Maxx experience.

  • You will manage and define the backlog of work, manage UX Designers, and drive their development.
  • You will be able to demonstrate a good knowledge and experience of creating successful experiences across mobile apps and web, a good understanding of user research, and how to drive design decision-making based on user insight.
Responsibilities

You will be responsible for:

  • Managing day-to-day design team processes.
  • Providing UX design support across a range of strategic initiatives to transform customer experience through user-centred design.
  • Conducting user research, testing, and building a testing knowledge base.
  • Focusing design on users to achieve UX KPIs.
  • Using UX techniques to accelerate ideation. Co-developing the design and delivery process with colleagues, with clear UX/UI deliverables.
  • Promoting a common language, standards, and set of best practices across UX design partnerships.
Requirements

To be successful in this role, you will need:

  • Experience managing a team of designers and driving their development.
  • Commercial acumen and awareness of broader business impacts and goals.
  • Proven skills in influencing stakeholders.
  • High-level communication skills.
  • Broad experience in delivering successful, high-quality web and mobile app user experiences.
  • Provable experience of increasing metrics through design.
  • Excellent design process and skills producing high-quality deliverables across the design cycle.
  • Experienced in conducting own user research and using metrics, data insights, and measurement frameworks to inform design.
  • Experience of working with Apple Human Interface Guidelines and Android Material Design.
  • Knowledge of front-end technologies: HTML5, CSS, JavaScript, and iOS & Android.
  • Working knowledge of UX designers' software tools for survey, content templating, wireframing, and user testing.
  • Experienced in the use of UX Design Pattern Libraries and Design Systems.
Benefits

We offer competitive salaries, solid benefits, and plenty of room to grow in your role. At TJX Europe, we're committed to building an inclusive culture where all our associates feel welcome, valued, and engaged. It's the diversity of our associates that drives our success, and we welcome and encourage applications from everyone who wants to be part of our growing business.

The estimated salary for this role is £80,000 - £120,000 per annum, depending on experience.



  • Watford, Hertfordshire, United Kingdom TJX Companies, Inc. Full time

    TJX Companies, Inc. is the leading off-price retail business in Europe with a strong presence in the UK.We are seeking an experienced lead to join our Ecommerce team and drive digital transformation across our web and app platforms.As Experience Lead, you will be responsible for delivering seamless and effortless user experiences that meet the evolving needs...


  • Watford, UK, Hertfordshire, United Kingdom TJX Europe Full time

    Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners. With...


  • Watford, Hertfordshire, United Kingdom undisclosed Full time

    **Transforming the National Lottery Experience**We're part of the Allwyn Entertainment Group, a leading lottery operator with a strong presence in multiple European countries.Our goal is to create a better, safer, and more rewarding National Lottery experience through innovative technologies and player protection frameworks.As a Digital Transformation Lead,...


  • Watford, Hertfordshire, United Kingdom TJX Europe Full time

    About TJX EuropeWe are a leading off-price retail business in Europe, part of the TJX Family. Our company overview emphasizes our unique approach to delivering an ever-changing environment where every day is an opportunity to discover something new.Compensation and BenefitsWe offer competitive salaries, solid benefits, and plenty of room to grow in your...


  • Watford, Hertfordshire, United Kingdom Chemistry London Full time

    Job Title: Senior User Experience DesignerAbout the Role:We are seeking a highly skilled Senior User Experience Designer to join our team at Chemistry London. As a Senior UX Designer, you will be responsible for leading the design of digital products, collaborating with cross-functional teams, and delivering user-centered solutions.Key...


  • Watford, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

    We are offering a unique opportunity to lead the development of digital capabilities for our new build hospital.This role would suit a highly motivated and organized digital technologist with a proven track record in applications and infrastructure programs.The ideal candidate will have experience of working in a new build program and a healthcare...


  • Watford, Hertfordshire, United Kingdom La Fosse Full time

    Job Title: Digital Transformation ArchitectDescription: La Fosse is partnering with an Entertainment brand to find a Digital Transformation Architect. This role will focus on architecting digital applications across web, mobile, and backend systems as part of a comprehensive transformation program.Key Responsibilities:* Work closely with agile teams to...


  • Watford, Hertfordshire, United Kingdom Chemistry London Full time

    At Chemistry London, we're seeking a talented Senior User Experience Designer to join our team. As a key member of our Experience and Development teams, you'll collaborate to create user-centered designs across various platforms, including websites, native mobile apps, and global design systems.Key responsibilities include:Collaborating with cross-functional...


  • Watford, Hertfordshire, United Kingdom Allwyn UK Full time

    We are Allwyn UK, a leading lottery operator with a market presence in several countries. Our mission is to power change for the greater good.About UsOur team has developed ground-breaking technologies and player protection frameworks.We encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation,...


  • Watford, Hertfordshire, United Kingdom TJX Europe Full time

    About UsTJX Europe is the leading off-price retail business in Europe. We are part of the TJX Family which includes TK Maxx, Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.As a pioneer in the industry, we strive to deliver unique experiences to our customers through our...


  • Watford, Hertfordshire, United Kingdom Columbus UK Full time

    About the Role:We are seeking a highly skilled Lead Digital Transformation Architect to join our team in Columbus UK. As a key member of our team, you will be responsible for delivering complex D365 ERP projects and working closely with our clients to understand their business needs.Key Responsibilities:Deliver successful D365 ERP projects, ensuring timely...


  • Watford, Hertfordshire, United Kingdom TJX Companies, Inc. Full time

    We are seeking a talented Digital Transformation Analyst to join our team at TJX Companies, Inc.About the Role:This is an exciting opportunity for a motivated and analytical individual to work on cutting-edge technology projects that drive business growth and enhance customer experience.Key Responsibilities:Analyzing complex business problems and identifying...

  • Senior UX Designer

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Chemistry London Full time

    Experience the Future of DigitalAt Chemistry London, we're shaping the future of digital experiences across diverse industries and platforms. As a Senior UX Designer, you'll be an integral part of our Experience and Development teams, collaborating to create user-centered designs for websites, native mobile apps, and global design systems.**Your Key...


  • Watford, Hertfordshire, United Kingdom Allwyn UK Full time

    About Allwyn UK:We are a leading multi-national lottery operator with a market presence in several countries. Our company has developed innovative technologies and implemented player protection frameworks, achieving a proven track record of improving lotteries.As we embark on a transformative journey to build a better National Lottery, we seek an Agile...


  • Watford, Hertfordshire, United Kingdom Ernest Gordon Recruitment Full time

    About the RoleAs a seasoned NetSuite Application Manager with Boomi expertise, you have the unique opportunity to lead transformative projects that elevate user experiences across various environments. This role is ideal for an individual who values growth and development within a global, customer-focused brand recognized for its industry-leading visual...

  • Senior UX Designer

    3 weeks ago


    Watford, Hertfordshire, United Kingdom Chemistry London Full time

    Founded in 2009, Chemistry London is a leading digital agency specializing in Drupal, with offices in the UK, Spain, and Brazil. With a team of over 80 dedicated professionals, they provide a wide range of services including UX, strategy, design, development, hosting, and project management. The company culture is dynamic and collaborative, with regular...


  • Watford, Hertfordshire, United Kingdom Addition+ Full time

    We are looking for a highly skilled and experienced Release Manager to join our team at Addition+.About the RoleThis is an exciting opportunity for a Release Manager to work with a leading retail and digital e-commerce company. As a Release Manager, you will be responsible for ensuring timely and budget-compliant delivery of Cutover channel tasks for all...


  • Watford, Hertfordshire, United Kingdom Addition Solutions Ltd Full time

    We are seeking a Transformation Regulatory Assurance Lead to join Addition Solutions Ltd in Watford. This is a 6-month fixed term contract with an estimated salary of £80,000 - £100,000.Main ResponsibilitiesManaging the review and updating of strategy, planning, procedures, and policies regarding regulatory assurance for a large-scale transformation...

  • Senior UX Designer

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Zoocha Full time

    About the RoleZoocha is seeking a Senior UX Designer to join our Experience Team. As a key member of our team, you will be responsible for driving success through user insights, informing our strategy and design process, and collaborating with cross-functional teams to deliver audience-centred experiences.Your ResponsibilitiesDesign a wide range of digital...

  • Senior UX Designer

    4 weeks ago


    Watford, Hertfordshire, United Kingdom Zoocha Full time

    About the RoleWe are seeking a highly skilled Senior UX Designer to join our Experience Team at Zoocha. As a key member of our team, you will be responsible for driving success through user insights and informing our design process.Key Responsibilities:Designing user-centred experiences for a wide range of digital products, including websites and mobile...