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Post Office Counter Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Post Office Counter Manager to join our team at WHSmith. As a Post Office Counter Manager, you will be responsible for leading a team of counter assistants to provide exceptional customer service, meet business goals, and ensure the security of cash and postal items.
Key Responsibilities:
- Lead and motivate a team of counter assistants to achieve business objectives
- Develop and implement strategies to improve customer satisfaction and loyalty
- Ensure the security of cash and postal items, and maintain a safe and secure working environment
- Monitor and analyze sales data to identify trends and opportunities for growth
- Collaborate with other departments to achieve business goals and objectives
Requirements:
- Proven experience in a leadership or management role, preferably in a retail or customer-facing environment
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Knowledge of business operations and management principles
What We Offer:
As a Post Office Counter Manager at WHSmith, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge, and progress your career in a supportive and collaborative team.