Key Account Development Manager
20 hours ago
Watts Farms is a third-generation family-run farming business, established in 1952. We are growers, packers and distributors of fresh produce supplying the hospitality industry across Kent, London, and surrounding areas. In recent years, we have diversified into direct home deliveries offering freshly picked fruit and vegetables from our own farms as well as a full range of grocery, dairy, alcohol, and pantry goods.
Job OverviewWe are seeking an experienced Key Account Development Manager to join our team. This role will be responsible for maximising overall customer experience and commercial sales opportunities using professional interactions to build good working relationships, increase sales orders, resolve complaints, and acquire new customers.
Key Responsibilities- Organise and attend customer meetings to strengthen relationships and identify new business opportunities.
- Manage a customer portfolio with annual turnover up to £10,000,000, reviewing performance annually and making adjustments as necessary.
- Upsell new product ranges to existing customers, increasing overall portfolio margin.
- Identify low-sales/margin areas within the portfolio and implement strategies to improve performance.
- Onboard and retain new business leads allocated by management, ensuring seamless integration into the customer portfolio.
- Develop strong internal working relationships with other departments within Watts Farms to ensure effective communication and collaboration.
- Promote the company at trade shows and customer development days, maintaining a positive company image.
- Experience in account management, preferably within the food sector but not essential.
- Excellent written, verbal, and numeracy skills.
- Strong negotiation and communication skills.
- High degree of self-motivation and time management.
- Resilient, persistent, and tenacious, with confidence when engaging with customers and colleagues of all levels.
- Flexible and adaptable in approach, able to multitask in a fast-paced environment.
- Able to work independently and travel, holding a full UK driving licence and owning a vehicle.
- 31 days holiday (including bank holidays).
- 20% Staff Discount.
- Payment reward for friend referrals.
- Development and training opportunities.
- Onsite staff canteen area offering refreshments.
£30,900 per annum, based on market research and industry standards.
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