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Reputational Risk Manager

2 months ago


London, Greater London, United Kingdom M&G plc Full time
Job Description

Job Title: Reputational Risk Manager

Job Summary:

M&G plc is seeking a highly skilled Reputational Risk Manager to join our team. As a key member of our risk management function, you will be responsible for identifying and managing reputational risks that could impact negatively on the perception of M&G plc and its portfolio of brands.

Key Responsibilities:

  • Provide expert advice to ensure the efficient progression of reputational risk matters from trigger to execution.
  • Develop and implement effective strategies for managing reputational risk matters in an ever-changing high-risk environment.
  • Identify, manage, and control reputational risk, in order that issues are swiftly escalated and decisions are taken in full consideration of the impacts on all stakeholder groups.
  • Help drive the delivery of strategic standards and policies to ensure that the Group's exposure to reputational risk is managed in a commercially sensitive, practical, and cost-effective manner.
  • Serve as a subject matter expert on industry-accepted best practices in managing reputational risk, providing direction, advice, and guidance to business units, regional, and functional teams in line with M&G's risk appetite.
  • Support the Group Director of Regulatory Affairs, the Group Director of Corporate Affairs and Brand, and the Group Head of External Relations to work effectively with regulators, the government, NGOs, and industry bodies on reputational matters to ensure the Group's interests are protected and professional and positive relationships are fostered.
  • Research and reporting - To build an effective monitoring environment that provides oversight of MI, key trends, identifies emerging issues, and focus on areas of reputational concern and opportunity.
  • Oversee the production of standardized reports and MI on reputational risk management.
  • Conduct forward-looking analyses and assessments of reputational risks/opportunities, and partner with the wider business to develop risk management solutions and plans.
  • Draft reports and papers and conduct research related to reputational risk matters.
  • Oversee the maintenance of the reputational risk register and use to drive decision making.
  • Support the Director of Corporate Affairs to advise the GEC and Board of material reputational risk issues and their potential impact.

Requirements:

  • Able to demonstrate expertise in the field of reputational risk management and gain the confidence of senior management and colleagues.
  • Significant experience in roles where successfully mitigating reputational risk is evident.
  • Proven ability to exercise sound judgement, based on expert knowledge of reputational risk.
  • Excellent communicator with strong inter-personal, influencing, and relationship-building skills.

About M&G plc:

M&G plc is a leading international savings and investments business with a rich history spanning over 170 years. We offer a range of financial products and services through Asset Management, Life, and Wealth. Our three operating segments work together to deliver attractive financial outcomes for our clients and superior shareholder returns.

We are committed to creating an exceptional place to work for exceptional talent. We offer flexible working arrangements and workplace accommodations to ensure our employees have what they need to effectively deliver in their roles.

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and employee-led networks who provide networking opportunities, advice, and support for the diverse communities our colleagues represent.