High Wycombe Customer Service Representative

1 day ago


High Wycombe, Buckinghamshire, United Kingdom Euro London Appointments Full time

About the Job:

We are seeking an experienced German Speaking Customer Service Advisor to join our team in High Wycombe. As a key member of the customer service team, you will be responsible for delivering exceptional customer experiences through timely and effective communication.

Key Responsibilities:

  • Process customer orders and returns efficiently, ensuring high levels of accuracy and quality
  • Provide responsive support to customers via various communication channels, including phone, email, and chat
  • Collaborate with cross-functional teams to resolve customer complaints and issues
  • Contribute to improving customer satisfaction through efficient issue resolution and effective communication

Requirements:

  • Native-level fluency in German is essential for this role
  • Previous experience in customer-facing roles is highly desirable
  • Located within commuting distance to High Wycombe
  • Exceptional problem-solving skills with the ability to think critically and creatively
  • Able to work in a fast-paced environment with multiple priorities and deadlines
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