Duty Management Position

12 hours ago


York, York City, United Kingdom SSP Full time

Job Summary:

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  • We are seeking an experienced Duty Manager to join our team at SSP, where you will have the opportunity to work with a diverse range of brands and franchises.

About the Job:

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  • This role is ideal for individuals who are passionate about food and travel, with a proven track record in supervisory roles within the hospitality or retail industry.

Key Responsibilities:

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  • You will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations, while guiding and supporting your colleagues to maintain a safe working and dining environment.
  • Focusing on operational efficiency, you will stay informed about unit performance, championing improvements and simplifying operations.
  • You will also recognize and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.

About You:

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  • To be successful in this role, you will need at least 1 year of experience working as a supervisor in a hospitality or retail role.

What We Offer:

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  • A competitive salary of £38 per hour
  • Up to a 75% discount on meals while on shift
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply)
  • Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave
  • Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more

Join Our Team:

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  • This role offers a unique opportunity to work with a global food travel expert company, with over 500 brands and franchises across the UK.

Contact Us:



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