Customer Service Specialist
4 weeks ago
Job Description:
We are seeking a highly skilled Customer Service Specialist to join our team at DSV Road Limited. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional service and support.
About the Role:
This is an exciting opportunity to work with a leading global logistics company, providing quality services to our customers. As a Customer Service Specialist, you will be responsible for:
- Providing excellent customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Working closely with internal teams to ensure seamless communication and resolve any customer complaints.
- Maintaining accurate records and reporting any issues or concerns to management.
Requirements:
To be successful in this role, you will need:
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Excellent problem-solving skills, with the ability to think critically and resolve complex issues.
- Good organizational skills, with the ability to prioritize tasks and manage time effectively.
About DSV Road Limited:
DSV Road Limited is a leading global logistics company, providing innovative and sustainable transportation solutions to our customers. We are committed to delivering exceptional customer service and support, and we are looking for talented individuals to join our team.
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