Network Engineer
2 weeks ago
Yorkshire Water is a leading water and wastewater services provider serving over a million people living in the region. Our mission is to deliver exceptional service while protecting the environment. We strive to create a diverse and inclusive environment that reflects the communities we serve. If you're an experienced network or IT infrastructure professional, we invite you to join our team and contribute to our mission.
Job Summary
We are seeking a skilled and motivated second-line support engineer with a strong background in Cisco, Palo Alto, Juniper, and F5 Load Balancer technologies. The ideal candidate will possess technical knowledge of network infrastructure, coupled with the ability to resolve complex issues escalated from first-line support. This role involves providing first and second-line technical support for network-related issues, monitoring network performance and security, and collaborating with other IT teams to implement network enhancements and upgrades.
Key Responsibilities:
- Provide first and second-line technical support for network-related issues, including triaging and resolving complex problems.
- Monitor network performance and security, identifying and addressing potential issues proactively.
- Assist with the configuration, deployment, and maintenance of network hardware and software.
- Collaborate with other IT teams to implement network enhancements and upgrades.
Salary and Benefits
We offer a competitive salary of £34,452 - £43,065 per annum, dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Network Support Analyst progression plan.
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