Operational Risk Group Manager
3 weeks ago
The Operational Risk Group Manager is responsible for managing complex and critical professional disciplinary areas. This role leads and directs a team of professionals, requiring a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. The successful candidate will apply in-depth knowledge of the business impact of technical contributions, demonstrating strong commercial awareness. This role is accountable for the delivery of a full range of services to one or more businesses/geographic regions, with excellent communication skills required to negotiate internally, often at a senior level. Some external communication may be necessary. The end results of an area are accountable for, exercising control over resources, policy formulation, and planning. This role primarily affects a sub-function, involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget, and planning, to include performance evaluation, compensation, hiring, disciplinary actions, and terminations, and budget approval.
Key Responsibilities
- Establishes and oversees the application of operational risk policies, technology, and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Independently assesses risks and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, cyber risk, for example.
- Serves as an oversight function working with the In-Business OR and Independent Risk Teams.
- Drives - Operation Risk Anticipation, Mitigation, and Loss Recovery (and respective Recovery Plans).
- Ensures Operation Risk Policy implementation and exception approvals.
- Informs Operational Risk Council on Sub-Segment Level OR related matters.
- Attends In Business Risk Committees.
- Leads- oversees the annual Key Risk Indicator (KRI) reviews.
- Monitors KRCIs triggers and thresholds and the analysis by the Business.
- Liaises with Business ORM on breaches and action steps to correct breaches.
- Communicates and Escalates breaches in KRCIs at the Segment Level.
- Works on T-10 (deep dive - root cause analysis) with support of In-Business ORM and drive corrective actions.
- Exports best practices and common risk, controls, and corrective actions through Framework Papers.
- Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses.
- Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
The successful candidate will have:
- Extensive relevant experience.
- Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus - credit, and market.
- Experience in Internal Audit or Financial Control would be desirable.
- Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management, and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams.
- Excellent communication skills - verbal & written.
- Bachelor's/University degree, Master's degree preferred.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretionary annual performance-related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Job Family Group:
Risk Management
Job Family:
Operational Risk
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (''Citi'') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
View the ''EEO is the Law'' poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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