Patient Care Coordinator

19 hours ago


North Shields, North Tyneside, United Kingdom NHS Full time

An exciting opportunity has arisen for a Clinical Support Specialist to support our busy National Team at the NHS in Great Park. You will work on a hybrid basis.

This full-time (37.5 hours per week), 12-month fixed term contract offers an estimated salary of £28,500 - £32,000 per annum, depending on experience.

About the Role

As a Clinical Support Specialist, you will work flexibly across all our services using our systems and manage all calls and referrals into the service, assisting clients who may be experiencing a range of mental health conditions.

You will act as a liaison between the patient and the clinical team, ensuring that any relevant information is provided promptly to those who need it, and all patients receive a positive, high-quality, and seamless experience throughout.

Required Skills and Qualifications
  • Excellent communication skills, caring and empathetic, and able to help make a real difference to people's lives.
  • Confident on the phone and willing to train to provide guidance to patients in a calm and logical way.
  • Resilient and resourceful, able to manage calls that may potentially be distressing or an emergency.


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