Administrative Support Specialist

2 days ago


Rochester, Medway, United Kingdom Page Personnel Sales Full time

Job Summary

We are seeking a skilled Customer Service Administrator to join our team in Rochester. The successful candidate will have excellent communication skills, a proactive approach to problem-solving, and a keen eye for detail.

Key Responsibilities

  1. Manage incoming customer queries and resolve issues in a timely and professional manner.
  2. Process customer orders efficiently and accurately, using our system.
  3. Provide exceptional customer service, responding to emails and phone calls promptly and politely.

Requirements

  • 1-2 years' experience in a similar role, preferably in the manufacturing industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficient in Microsoft Office, with a good understanding of data entry and sales order processing.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

Benefits

  1. An estimated annual salary of £27,000, within the range of £26,000 - £28,000.
  2. Ongoing training and development opportunities, to enhance your skills and knowledge.
  3. A comprehensive benefits package, including paid holidays and a pension scheme.


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