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Debt Recovery Specialist

2 months ago


Ashford, Kent, United Kingdom Southeastern Full time
About the Role

We are seeking a highly organized and detail-oriented Debt Recovery Administrator to join our team at Southeastern. As a key member of our Debt Recovery team, you will play a crucial role in providing effective office-based support and assisting with the day-to-day administration of our debt recovery operations.

Key Responsibilities
  • Provide excellent customer service to our customers and stakeholders, responding to their queries and concerns in a timely and professional manner.
  • Process and manage debt recovery cases, ensuring that all necessary documentation is completed and submitted in a timely manner.
  • Assist with the preparation and submission of court documents, as required.
  • Maintain accurate and up-to-date records of all debt recovery activities, including correspondence and communication with customers.
  • Collaborate with other teams to ensure seamless communication and coordination of debt recovery activities.
Requirements
  • Proven experience in office administration, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

As a Debt Recovery Administrator at Southeastern, you will have the opportunity to work in a dynamic and supportive team environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge in debt recovery and customer service, with opportunities for career progression and professional development.