Sales Consultant
1 day ago
We are seeking a highly motivated and experienced Sales Consultant to join our dynamic team at CCP. As a Sales Consultant, you will be responsible for reaching out to warm leads and offering a range of suitable insurance products. You will work in a fast-paced and target-driven telesales office, where you will be expected to maintain a high level of professionalism, a resilient attitude, and to remain compliant at all times.
Key Responsibilities- Deliver excellent customer outcomes that meet the Consumer Duty standards.
- Maximise the potential of every lead received and overcome objections.
- Conduct comprehensive questioning with each client to ensure the correct product is presented.
- Maintain a high standard of compliance and effectively manage a pipeline of business.
- Communicate clearly and professionally with customers and colleagues.
- Work towards and achieve targets set by the line manager.
- Utilise calling technology to reach a minimum of 4 hours of call time per day.
- Represent the business in a polite and respectful manner.
- A competitive salary of £30,000 with an OTE of £45,000 in the first year.
- 22 days annual leave, rising to 25 days with length of service.
- A 9-day fortnight with a 3-day weekend every other week.
- A self-promotion scheme and incentive competitions, including the Premier Club.
- A pension and cash plan once probation has been passed.
- Death in service from day 1.
- Excellent written, verbal, and listening communication skills with a professional telephone manner.
- Ability to build rapport effectively with customers and colleagues.
- Experience of influencing and persuading to successfully handle objectives.
- Proven ability to fact-find in detail to ensure customer needs are fully established and met.
- Demonstrable success in closing sales while adhering to a sales process.
- Accuracy and attention to detail.
- Basic IT ability.
- Sales processes and insurance knowledge (desirable).
CCP are experts in Customer Operations and CX recruitment. We have a vast network and a reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when searching for experienced, culturally aligned talent.
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