Organizational Effectiveness Specialist

7 days ago

Perivale, Greater London, United Kingdom Vonage Full time
About the Role

We are seeking a highly skilled and experienced Organizational Effectiveness Consultant to join our team at Vonage. As a key member of our Human Resources department, you will play a critical role in driving business success by maximizing the value of our greatest asset – our people.

Key Responsibilities
  • Collaborate with stakeholders and subject matter experts to understand business objectives and define developmental solutions.
  • Design, develop, and deliver engaging learning experiences tailored to address skills growth goals and align with business strategy.
  • Ensure learning solutions influence positive change and enhance individual and organization capability.
  • Facilitate learning and development as an instructor, designer, business partner, and internal consultant.
  • Manage programs in support of our cultural transformation and ways of working.
  • Manage your own projects, leveraging continuous improvement methodologies such as Kaizen.
  • Use Design Thinking approaches to understand user requirements, challenge assumptions, and create innovative solutions.
  • Contribute to broader organization development efforts and support team projects to scale and expand availability of learning and development solutions.
  • Evaluate success through insights derived from various data sources and formats.
  • Perpetually update materials and programs based on learner feedback.
  • Remain aware of emerging instructional technologies and best practices, and make recommendations about when to adopt certain approaches.
  • As needed, assist with delivery and facilitation of live training programs.
  • Provide support for our learning experience platform to learners, stakeholders, and administrators.
  • Provide ad hoc creative support to the Chief People Officer with special initiatives and projects.
Requirements
  • Demonstrated knowledge of human behavior, adult learning theory, and other factors that impact effective learning and development outcomes.
  • Experience in analyzing learning needs and developing appropriate solutions.
  • Experience in enterprise transformation projects.
  • Excellent verbal and written communication, facilitation, and presentation skills.
  • Experience with video editing, image editing, and rapid e-learning tools such as Articulate, Camtasia, and Captivate.
  • Strong program management skills.
  • Design Thinking experience.
  • Strong attention to detail and creative thinking.
  • Ability to work as part of a collaborative team and on solo projects.
What We Offer

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage offers competitive pay and benefits, including unlimited discretionary time off and tuition reimbursement.

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