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Senior Corporate Receptionist

2 months ago


London, Greater London, United Kingdom Franco's London Full time

Job Summary:

We are seeking an experienced and skilled Senior Corporate Receptionist to join our Front of House team at Franco's London. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to inquiries and resolving issues in a professional and courteous manner.
  • Manage front desk operations, including checking in guests, handling room assignments, and responding to requests.
  • Ensure the front desk area is clean, organized, and well-maintained, including handling mail, packages, and other deliveries.
  • Assist with administrative tasks, such as data entry, filing, and photocopying.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a front desk or customer service role.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a reputable and established company.