Aftersales Director
3 weeks ago
Yeovil, United Kingdom
Alecto Recruitment
Full time
Aftersales Director OpportunityA dynamic leader is sought for a prestigious Main Dealer in Yeovil. The role entails overseeing the Aftersales department, driving service excellence and profitability. Key responsibilities include leading a team to deliver exceptional customer service, managing workshop efficiency, and implementing growth strategies. Ideal candidate must have proven experience as a Service Manager within a Main Dealer environment, with a strong track record of managing and improving Aftersales operations.
**Key Responsibilities:**
• Lead and inspire the Aftersales team to deliver outstanding service quality and exceed customer expectations.
• Maximise department profitability through effective cost control and upselling opportunities.
• Monitor and improve key performance indicators, including customer satisfaction and retention.
The successful candidate will receive a competitive OTE of £50,000+, reflecting their expertise and contribution. This rare opportunity offers a supportive work environment where leadership skills are truly valued and rewarded.