AgeCare Care Homes is dedicated to providing exceptional care and support to our residents. We are seeking a highly skilled and versatile Administrative Coordinator to join our team and provide comprehensive business support to our Management Team.

• Provide exceptional customer service to residents and families, responding to inquiries and resolving issues in a professional and courteous manner.
• Manage and organize office documents and files, ensuring accurate and up-to-date records.
• Assist with scheduling and calendar management, coordinating meetings and events as needed.
• Prepare reports, presentations, and correspondence using MS Office (Word, Excel, PowerPoint), ensuring high-quality and professional output.
• Support the Management Team with various administrative tasks, including data entry, record-keeping, and other duties as assigned.
• Perform reception duties, including greeting visitors and managing inquiries, ensuring a warm and welcoming environment for all.
• Handle business administration tasks to ensure efficient office operations, including procurement, inventory management, and other related duties.

• Proven experience in a customer service role, with a strong focus on providing exceptional service to residents and families.
• Proficiency in MS Office (Word, Excel, PowerPoint), with the ability to learn and adapt to new software and systems.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with residents, families, and staff.
• Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
• Attention to detail and problem-solving skills, with the ability to analyze and resolve issues in a timely and effective manner.