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Retail Store Manager

2 months ago

Salisbury, Wiltshire, United Kingdom Holland & Barrett International Limited Full time
About the Role

We are seeking an exceptional Retail Store Manager to join our team at Holland & Barrett International Limited. As a key member of our management team, you will be responsible for the day-to-day operations of our store, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
  • Leadership and Team Management: Lead and motivate a high-performing team, providing coaching, training, and development opportunities to ensure they have the skills and knowledge to succeed.
  • Customer Service: Foster a culture of exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth, increase revenue, and achieve sales targets.
  • Stock Management: Maintain accurate stock levels, manage inventory, and ensure that products are displayed in an attractive and appealing manner.
  • Health and Safety: Ensure that the store is a safe and healthy environment for customers and employees, adhering to all relevant health and safety regulations.
  • Training and Development: Participate in ongoing training and development programs to enhance product knowledge, sales skills, and leadership abilities.
Requirements
  • Previous Retail Management Experience: Proven track record of success in a retail management role, with experience in leading teams and driving sales growth.
  • Excellent Communication and People Management Skills: Ability to communicate effectively with customers, employees, and stakeholders, with strong interpersonal and leadership skills.
  • Ability to Work Under Pressure: Ability to work in a fast-paced environment, handling multiple tasks and priorities while maintaining a high level of customer service.
  • Product Knowledge: Strong knowledge of health and wellness products, with the ability to provide expert advice and recommendations to customers.
  • Flexibility and Adaptability: Ability to adapt to changing circumstances, priorities, and deadlines, with a flexible and positive attitude.
About Us

Holland & Barrett International Limited is a leading health and wellness retailer, committed to empowering people to live healthier, happier lives. We are passionate about providing exceptional customer service, promoting healthy living, and supporting our employees in their personal and professional development.