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Sales Executive

1 month ago

Leeds, Leeds, United Kingdom Evri Full time

We are seeking a highly motivated and results-driven Sales Executive to join our team at Evri. As a Sales Executive, you will be responsible for achieving your individual sales targets for volume and revenue in line with the strategy of the business for size of customer and product mix.

You will be responsible for generating your own leads and developing a pipeline to convert into new clients within a defined area. This is a fantastic opportunity to work with a leading company in the parcel carrier marketplace and e-commerce industry.

The ideal candidate will have experience within a Telesales or Customer Service role, with a strong understanding of e-commerce and the SME marketplace. You will also have excellent verbal and written communication skills, as well as IT literacy with a good knowledge of Microsoft Office.

We offer a competitive commission-based bonus scheme, career progression framework, and a range of flexible benefits. If you are a motivated and ambitious individual who is looking for a new challenge, we would love to hear from you.

Key Responsibilities:

  • Identify and develop a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business
  • Meet all set KPI's and achieving productivity targets
  • Manage and record sales activity and sales process through the EVRi CRM System
  • Onboard new clients in a timely manner to meet projected go-live dates
  • Ensure all new clients have a full understanding of EVRi Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business
  • Monitor the performance of new clients to ensure they trade to profile across all products and services within 4 weeks of go-live
  • Ensure that new clients are ready to handover over within 6 weeks of trading
  • Resolve escalations and account queries
  • Work with local operations team to promote new client awareness and to ensure expected level of service is achieved

Requirements:

  • Experience within a Telesales or Customer Service role
  • Experience within the parcel carrier marketplace or E-commerce
  • An excellent understanding of e-commerce and the SME marketplace
  • Excellent verbal and written communication skills
  • IT literacy with a good knowledge of Microsoft Office
  • Ownership, accountability, drive and focus
  • Creative problem-solving skills including negotiation and conflict resolution
  • Ability to forge relationships with internal stakeholders
  • Customer focused and has excellent communication skills
  • Ability to constructively challenge a diverse range of stakeholders

Why Work at Evri?

We are a kind, ambitious and diverse team, always supporting and encouraging each other. Our people are extremely important to our business, without them we wouldn't be where we are today, striving to do the best for our customers and clients. We offer a range of flexible benefits, including flexible working, 26 days + bank holidays, and a pension scheme.

We are committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We are on a journey to better represent the customers we serve around the UK, and we are committed to removing barriers and ensuring that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome.