Spa Operations Manager
4 weeks ago
About the Role:
Bannatyne's luxurious spa is seeking a highly motivated and experienced Spa Manager to oversee the daily operations of our serene escape.
Key Responsibilities:
- Lead and motivate a team of skilled therapists and support staff to deliver exceptional experiences for our guests.
- Develop and implement strategies to increase spa revenue and client satisfaction.
- Perform a variety of spa treatments, including massages, facials, manicures, and pedicures, tailored to meet guests' individual needs.
- Maintain the highest standards of cleanliness, safety, and customer service.
- Manage inventory, budgets, and scheduling to ensure efficient spa operations.
Requirements:
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Dynamic interpersonal skills and a customer-focused attitude.
- Excellent written and verbal communication skills.
- Proven experience of delivering excellent customer service.
- Ability to work flexible hours, including weekends and holidays.
Why Bannatyne?
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation.
Apply Now:
Ready to take the next step in your career? Apply now and become part of the Bannatyne family.
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