Spa Operations Manager

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom Bannatyne Full time

About the Role:

Bannatyne's luxurious spa is seeking a highly motivated and experienced Spa Manager to oversee the daily operations of our serene escape.

Key Responsibilities:

  • Lead and motivate a team of skilled therapists and support staff to deliver exceptional experiences for our guests.
  • Develop and implement strategies to increase spa revenue and client satisfaction.
  • Perform a variety of spa treatments, including massages, facials, manicures, and pedicures, tailored to meet guests' individual needs.
  • Maintain the highest standards of cleanliness, safety, and customer service.
  • Manage inventory, budgets, and scheduling to ensure efficient spa operations.

Requirements:

  • NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
  • Dynamic interpersonal skills and a customer-focused attitude.
  • Excellent written and verbal communication skills.
  • Proven experience of delivering excellent customer service.
  • Ability to work flexible hours, including weekends and holidays.

Why Bannatyne?

Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation.

Apply Now:

Ready to take the next step in your career? Apply now and become part of the Bannatyne family.



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