Technical Response Engineer

3 weeks ago


Sheffield, Sheffield, United Kingdom Midwich Full time
About Us

Midwich is an industry-leading provider of AV/IT solutions. We offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics.

Job Description

We are seeking a Senior Field Service Engineer to join our Mi Support UK team. The successful candidate will be responsible for providing technical support and maintenance services to our clients across the UK. This is an excellent opportunity for a motivated and customer-focused individual who is passionate about delivering exceptional service.

Key Responsibilities:
  • Deliver technical support and maintenance services to clients across the UK.
  • Respond to client queries and issues in a timely and professional manner.
  • Work closely with internal stakeholders to ensure seamless delivery of services.
  • Contribute to the development of processes and procedures to improve service delivery.
Requirements

The ideal candidate will have excellent technical skills and experience in leading operational teams. Strong influencing and process management skills are also essential. The estimated salary for this position is £55,000-£75,000 per annum.



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