Customer Experience Ambassador

3 weeks ago


Waltham Cross, Hertfordshire, United Kingdom NEXT Full time
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. In this role, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our customers. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for helping others.

About the Role:
As a Customer Experience Ambassador, you will be working in a fast-paced retail environment where no two days are ever the same. You will be required to provide assistance with sales, stock operations, and customer inquiries while maintaining a high level of product knowledge. This is an excellent opportunity for individuals who enjoy working in a dynamic environment and are looking to develop their skills in customer service and sales.

Key Responsibilities:
• Offer fast and friendly service to customers at all times
• Assist customers with purchasing decisions and resolve any issues they may have
• Maintain a high level of product knowledge to ensure that customers receive accurate information about our products
• Work collaboratively with colleagues to achieve store objectives and targets

What We Offer:
• A competitive salary of £18,000 per annum (based on 35 hours per week)
• Opportunities for career progression and professional development
• A comprehensive benefits package including discounts on purchases, sharesave scheme, and life assurance
• Access to our online learning platform, which offers a range of courses and training programs to help you develop your skills
• A supportive and inclusive work environment where you can grow and thrive

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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