Job Summary:

We are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Randstad Sourceright. As a Helpdesk Coordinator, you will be responsible for managing phone calls, faults, appointment booking for engineers, emails, and queries as they come in. You will work closely with our team to ensure that all faults are reported and dispatched appropriately, and that our customers receive excellent service.

Key Responsibilities:

• Manage phone calls, faults, and appointment booking for engineers
• Handle emails and queries in a professional manner
• Ensure that all faults are reported and dispatched appropriately
• Work closely with our team to provide excellent customer service
• Develop an acute understanding of our customer's requirements

Requirements:

• Excellent communication and organizational skills
• Ability to work independently and as part of a team
• Good attention to detail and problem-solving skills
• Previous administration and coordination experience is desirable

About Us:

Randstad Sourceright is a leading provider of RPO & MSP Recruitment Services. We are committed to providing equal employment opportunities and encourage all qualified candidates to apply.