Operations Team Lead

3 weeks ago


St Albans, Hertfordshire, United Kingdom Vintage Full time

About Us

Vintage Inns is a charming collection of rural pubs with roaring log fires, traditional food and a cozy atmosphere. As part of Mitchells & Butlers, we pride ourselves on delivering exceptional guest experiences.

Job Summary

We are seeking an experienced Operations Team Lead to support the General Manager in leading our team to success at The Three Horseshoes. If you have a passion for leadership and motivating your team, this could be the ideal opportunity for you.

The Role

As Assistant Manager, you will use your management experience to support the General Manager in the day-to-day running of the business, being the Duty Manager when they are not around. You will also use your communication skills to train and inspire your team to deliver food, drink, and service that exceeds our guests' expectations.

About You

  • You will have previous experience as a manager or assistant manager in a pub or hospitality environment.
  • You will have excellent communication and leadership skills, with the ability to motivate and develop your team.
  • You will have a strong focus on customer satisfaction and delivery of high-quality service.

What's In It For Me?

  • Amazing progression opportunities: We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
  • A massive 33% discount across all our brands.
  • 20% discount across all off our brands for up to 5 friends and family.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard.

Benefits

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares There's also a free employee helpline- to support you with whatever life throws at you.

Salary

The estimated salary for this role is £25,000-£30,000 per annum, depending on experience.


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