Retail Sales and Service Excellence Leader

2 weeks ago


Stockport, Stockport, United Kingdom Motorsport-Total GmbH Full time

We're seeking an experienced sales professional to join our team as a Retail Sales and Service Excellence Leader. As a key member of our sales team, you'll play a vital role in driving sales growth and delivering exceptional customer experiences across our retail stores and service centres.

About the Role

As a Retail Sales and Service Excellence Leader, you'll be responsible for building strong relationships with customers, identifying their needs, and recommending solutions to meet those needs. You'll work closely with the shop team, Autocentre colleagues, and Halfords Mobile Expert teams to deliver seamless customer experiences and achieve exceptional results against sales targets.

Key Responsibilities
  • Develop and implement sales strategies to drive growth and meet sales targets
  • Build strong relationships with customers to understand their needs and preferences
  • Recommend solutions based on customer needs, including fixing vehicles in-store, at Autocentres, or through mobile repairs
Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Experience of delivering great customer service, ideally in a retail sales or automotive environment
  • A keen interest in or experience working with motoring products/services
Benefits

You'll enjoy:

  • Estimated salary: £45,000 - £65,000 per annum
  • Opportunity to work with a market leader in the industry
  • Great company culture and values
  • Continuous training and development opportunities

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