Account Manager
2 weeks ago
Vuba is a leading manufacturer in the UK, with a strong presence across Europe and internationally. Established in 2009, our company has experienced rapid growth, with revenue reaching £15m in 2021 and a target to reach £30m by 2024.
Our products are highly regarded for their quality, and we're proud to be a brand that customers love. With over 700k followers on social media and thousands of positive reviews, our team is passionate about delivering exceptional customer experiences.
We're an award-winning business, recognized as one of the Sunday Times Top 100 Fastest Growing Companies and a Financial Times Top 1000 Company in Europe. We're committed to innovation, teamwork, and customer satisfaction.
The RoleWe're seeking an enthusiastic and organized Account Manager (Spanish Speaking) to join our team. As a key client advisor, you'll be responsible for managing existing client relationships, developing new business opportunities, and ensuring outstanding customer service.
Your primary objectives will include:
- Responding to inbound enquiries in a timely manner, quoting accurately, and following up effectively to ensure customer satisfaction.
- Developing and managing your own core client account list, building strong relationships, and maximizing customer value.
- Proactively developing relationships with new prospective customers.
- Demonstrating good commercial judgement, negotiating profitable sales, and protecting and growing sales margin in line with our business plan.
We're looking for someone who possesses:
- A customer-focused mindset, ensuring excellent service and delivery.
- High levels of organization, prioritization, and attention to detail.
- Resilience, tenacity, and adaptability in a fast-paced environment.
- Drive and creativity, focused on achieving business objectives and problem-solving.
- Excellent communication skills, able to hold commercial conversations with business owners, decision-makers, and influencers.
- Strong commercial acumen and negotiation skills.
We offer a competitive salary package, including:
- £25,000 - £35,000 base per year + commission – OTE £35,000 - £50,000.
- Regular team socials, events, and celebrations.
- Company bonus and incentive schemes.
- 24 days' holiday plus bank holidays.
- Regular training and development opportunities.
- Career growth and progression opportunities.
- On-site parking.
- Opportunities to travel internationally.
- Flexible working hours, including 8am - 5:30pm Monday to Thursday and 7am - 3pm Fridays, with one Saturday per month.
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