Technical Support Specialist
2 weeks ago
2nd/3rd Line Service Desk Position
Senitor Associates is seeking a highly skilled 2nd/3rd Line Service Desk Technician to join their team in providing exceptional support to clients. This role offers an exciting opportunity for experienced IT professionals to leverage their expertise and contribute to the company's success.
Key Responsibilities
- Manage client accounts effectively to deliver seamless support
- Provide expert networking assistance and resolve complex helpdesk inquiries
- Occasionally travel to client sites to deliver on-site support
Required Skills
- Strong networking expertise, particularly with SonicWall
- Proficiency in LAN 3 networking switches
- Experience with Azure and Microsoft 365
- Solid knowledge of Windows OS and Windows Server
About the Role
This is an exciting opportunity for individuals with a passion for delivering exceptional technical support to join Senitor Associates' team. If you have the necessary skills and experience, we encourage you to apply.
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