Dutch Client Service Associate Specialist

1 week ago


Fenchurch St, United Kingdom Fisher Investments Full time

We are seeking a highly motivated and enthusiastic Dutch Client Service Associate to join our team in Europe. As a key member of our client service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Our ideal candidate will have strong communication skills, both written and verbal, with the ability to effectively communicate with clients, colleagues, and other stakeholders. You will be proficient in Dutch and English, with a native or fluent level of proficiency. A university degree or equivalent combination of education and experience is required, preferably in finance, economics, or business.

The successful candidate will have excellent interpersonal skills, with the ability to work well in a collaborative team environment. You will be committed to maintaining high standards of quality and timeliness, while working towards meeting and exceeding client expectations.

In this role, you will be responsible for:

  • Providing exceptional customer service to clients via phone, email, and in-person
  • Liaising with sales representatives, investment counsellors, and other parties to resolve client queries and concerns
  • Partnering directly with top banks to assist with administrative and operational tasks
  • Helping investment counsellors with relationship management by working with existing clients on operational inquiries
  • Producing reports based on the current situation of prospective clients

As a Dutch Client Service Associate, you will have the opportunity to gain exposure to other European countries' businesses, develop your skills in multiple subjects, and progress to more senior roles within the company.

We offer a competitive salary of €40,000 - €60,000 per annum, depending on experience, as well as a range of benefits including:

  • 100% paid premiums for supplemental medical, dental, and annual health screening plans
  • 28 days annual leave, with the ability to purchase up to 3 additional days per year
  • Enhanced maternity pay package with 16 weeks' top-up to full base pay
  • $10,000* fertility, hormonal health, and family-forming benefit (equivalent in local currency for non-US employees)
  • A retirement pension plan featuring a 9% company contribution of base pay, plus an additional company match of up to 5% of base pay on personal contributions
  • Gym subsidy of up to £50 per month
  • Employee Assistance Program and other emotional wellbeing services

Fisher Investments Europe is an equal opportunities employer and welcomes applications from all qualified candidates.



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