Customer Success Manager for Dental Practice Management Solutions
6 days ago
Key Responsibilities:
- Develop and implement customized onboarding processes for new clients
- Provide training and support to clients on our dental practice management software
- Monitor client health and satisfaction levels, addressing any issues or concerns promptly
- Identify opportunities for upselling and cross-selling additional products or services to existing clients
- Collaborate with internal teams to advocate for client needs and feedback
Requirements: To be successful in this role, you will need to have a strong background in dental practice management, excellent communication and interpersonal skills, and the ability to work independently with minimal supervision.
About Us: Straumann Group is a leading global company in the field of dental and oral healthcare. We are committed to delivering high-quality products and services that meet the needs of our customers. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
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Nuneaton, Warwickshire, United Kingdom Straumann Group Full timeAbout the RoleWe are seeking an experienced Customer Success Manager to join our team at Straumann Group. This is a key role in ensuring the success of our dental practice management solutions and driving growth through customer satisfaction.Job DescriptionThe ideal candidate will have a strong background in sales, marketing, or customer success, with...
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