Food Service Director

6 days ago


Newport, Newport, United Kingdom Compass Group UK & Ireland Full time
About the Role

We are seeking an experienced and passionate Catering Manager to join our team at Compass Group UK & Ireland. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional food and customer service in our catering and service operations.

Key Responsibilities
  • Team Leadership: Supervise and motivate teams to ensure the delivery of impeccable food and customer service.
  • Operational Efficiency: Oversee the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans to drive sales and improve customer satisfaction.
  • Communication and Collaboration: Communicate regularly with your line manager to monitor key performance indicators (KPIs) and targets, and liaise between customers and internal teams to ensure seamless service delivery.
  • Brand Representation: Represent Compass Group UK & Ireland and maintain a positive brand image through excellent customer service and adherence to company standards.
  • Service Innovation: Identify opportunities for new service concepts to drive sales and improve customer satisfaction.
  • Training and Development: Support and train teams to ensure they have the skills and knowledge to excel in their roles.
  • Health and Safety: Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
Requirements
  • Passion for Food and Service: Be passionate about great-tasting food and exceptional customer service.
  • Management Experience: Have a minimum of two years of management experience within a similar sector or industry.
  • Team Management: Have experience managing teams in a similar role.
  • Financial Acumen: Demonstrate brilliant financial acumen.
  • Communication and Organizational Skills: Have excellent communication and organizational skills.
  • Ambition and Motivation: Be an ambitious and motivated individual who is always looking to upskill and contribute to the success of the company.
About Compass Group UK & Ireland

Compass Group UK & Ireland is a leading provider of catering and support services to the education sector. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. We are an equal opportunities employer and welcome applications from diverse candidates.



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