Restaurant Operations Lead

5 days ago


Dorchester, Dorset, United Kingdom Dobbies Garden Centres Ltd Full time

Estimated salary: £50,000 - £65,000 per annum.

About Dobbies Moreton Park

Dobbies is the UK's largest garden centre retailer with a history dating back to 1865. We showcase our passion for gardens and plants through own brand and branded products, concession partners, and services. Our stores feature restaurants and coffee shops, offering a calendar of events and experiences that bring people together.

This role is based at Dobbies Moreton Park where you will be responsible for delivering exceptional customer experiences across restaurants, maintaining high operational standards and commercial targets. You will oversee fast-paced restaurant operations, lead engaged teams, and manage stock effectively.

  • The ideal candidate will have proven restaurant management experience with a passion for hospitality.
  • You should have commercial awareness and understanding of budgets, profitability, and improved ways of working.
  • Ability to identify training needs and coach teams for a first-class customer experience and safe centre environment.
Job Responsibilities

Key responsibilities include:

  • Oversight of restaurant operations, ensuring high standards are maintained.
  • Leading and managing a team of staff to deliver exceptional customer service.
  • Managing stock levels and ordering supplies as needed.
  • Supporting in-store events and communicating with central support teams.
  • Working with the Garden Centre Management team to deliver a safe working environment and commercially successful store.
Benefits

We offer a range of benefits including:

  • Generous annual leave entitlement.
  • Uncapped discounts across stores.
  • Access to Wagestream and Retail Trust.
  • A supportive wellbeing platform.


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