Resident Experience Coordinator

4 days ago


Rushden, Northamptonshire, United Kingdom Daniel Owen Ltd Full time

Daniel Owen Ltd is a growing organisation based in Northampton that requires a dedicated Resident Experience Coordinator. In this role, you will be responsible for ensuring positive touch points throughout the customer journey.

You will:

  • Provide exceptional customer care services to residents, clients, and other stakeholders.
  • Anticipate customers' needs and respond accordingly.
  • Keep customers informed about works that may affect them.

Key requirements include:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of CRM systems.

Estimated salary: £28,000 per annum. Additional benefits include paid training, comprehensive induction programme, and support for ongoing professional development.



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