IT Support Professional

3 days ago


East Midlands, United Kingdom Searchability Full time

Are you looking to expand your IT support experience in a dynamic service desk environment? This exciting opportunity is perfect for someone seeking to develop their skills and advance their career.

About the Role

We are seeking an IT Support Professional to join our team in Derbyshire. As a Service Desk Analyst, you will be responsible for providing top-notch technical support to our customers.

Key Responsibilities
  • Provide first-line technical support for Windows OS-related issues
  • Troubleshoot network problems and provide solutions
  • Collaborate with the team to resolve complex technical issues
Requirements
  • 1-2 years of experience in a Service Desk environment
  • Excellent communication skills
  • Strong understanding of Windows OS and network fundamentals
  • Ability to work in a fast-paced environment

The ideal candidate will have a solid foundation in IT support and a passion for delivering excellent customer service. If you're motivated, enthusiastic, and eager to learn, we want to hear from you

This role offers a competitive salary of £25,000 (negotiable) and a hybrid working arrangement, with 1 day per week spent on-site in Derbyshire after training.



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